Although there are numerous companies offering IT support, we believe that it is best to minimise the number of IT providers, and if you do not have in-house IT staff, you should refer to one unique IT adviser for your overall IT strategy. This is to ensure that the various systems in use within your office will co-exist in harmony. This is also to avoid the “pass the buck” policy should any problem arises.

We also believe that for best results, your IT adviser/provider should have a good knowledge of your business and business practice, not only the hardware/software products on offer. If so, the adviser will be in a better position to recommend a specific solution amongst other similar products.

We work closely with many overall IT support companies in NI and ROI, and make a point to give them as much information as possible about our products, the software/hardware requirements, the ways these products can be integrated into a more global business process policy.
Better informed, your IT provider can then take these requirements into consideration when advising on hardware/software upgrade or deployment. This often results in money savings for the end user, as some requirements for one solution can be similar to another. For instance, a Document Management System might require a database server, and a specific amount of storage space on a file server. A digital dictation deployment might then be just a case of re-dimensioning a file server while planning your budget, instead of investing into a dedicated server later on.

Finally, for those without proper IT policy, NIVOTEC also offers overall IT support. Our Outsourced IT Maintenance contract ensures that all your systems will work in harmony, and protected from the permanent threat of viruses, intrusions, data loss…